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Refund Policy - MarketHairExtension

Free Return and Exchange:

MarketHairExtension specializes in hair extension production and sales. We devote ourselves in providing you premium quality hair extensions with reasonable price and knight service .In order to offer you secure online shopping circumstance, we are launching 'Free Exchange & Return' campaign from now.

Definite details below:

1. The customer who isn't satisfied with our products, please contact us by email within one week to make application of "return or exchange" since you sign for your goods. Overdue, this item is not available.

2. Full Refund is offered for product(s) in unused condition and with original packaging from MarketHairExtension

3. There won't be any restocking fee charged for exchange, but clients may have to bear the shipping fee. For refund cases, the shipping fee and restocking fee will be deducted from your refund. But if it is our fault, you get full refund. After your exchange or return request has been confirmed, the return address will be given to you to send back the items.

4. Please email us with pictures of the goods that you intend to return or exchange for our reference.

5. In order to make sure that we are able to receive your returned package, please be sure to contact us before sending it back. We have every right to refuse to sign for the package if you send it back without our permission! Otherwise, you will be responsible for all the losses arising there from.

6. If customers can follow the above items, please contact us via: customerservice@markethairextension.com

About Cancelling:

We can cancel the order for you if you contact us in time after your purchase.

1.For instock orders, please contact us within 8 hours after your payment finished.

2.For custom orders, please contact us within 24hrs after your payment finished.

3.If you contact us within the specified time, we will only charge a 10% restocking fee. Overdue, you will be charged a 15% restocking fee.

4.Orders can't be canceled once the parcel is shipped out or we have already begun to custom the hair extension.

Note: If requesting for repair or exchange or cancel your order, you shall firstly contact us by service email: customerservice@markethairextension.com We will not provide any exchange, return or repair service on returned hair extension without our permission, and all loss will be afforded by customers.